At Brands Zone, we value transparency and aim to provide a smooth shopping experience. Please take a moment to review our policy before placing your order:
- Order Modification or Cancellation:
Orders can be changed or canceled within 8 hours of placing your order. After this period, your order will be processed and prepared for shipment. - Product Handling:
To maintain product hygiene and quality, opening or testing the product before completing the delivery process is not allowed. Please inspect your order visually before signing for it. - Exchange and Return:
For safety and hygiene reasons, returns or exchanges are not accepted once the product has been opened. If you receive a damaged or incorrect item, please contact our customer service team immediately. - Order Refusal:
If an order is refused upon delivery for any reason, the customer will be required to cover the shipping costs associated with that order.
We appreciate your understanding and cooperation in helping us maintain high standards of service and product quality.